Lockbox fiasco in Portland (March 25, 2025)

 We arrived close to midnight on March 25 but couldn't get the lockbox open for the key to our VRBO. VRBO helpline couldn't advise us or reach the owner. We couldn't reach the owner either. Turns out he was on a flight to NY at the time.

We found a boutique hotel on the east side for the first night. At 6 a.m., we heard from the owner, who had arranged for a locksmith to meet us at the VRBO.

Turns out the error was ours. The lockbox opened just fine. We were trying to remove it from the stair railing rather than slide it open. (Slap to forehead!) Turns out we had the correct code but needed a lesson in opening lockboxes.